Struby Construction Recognized among North America’s Best
Customer Service Leaders within the Residential Construction Industry
GuildQuality’s 2014 Guildmaster Award Honors Struby Construction
Atlanta, Georgia, 05/20/2014, Struby Construction, homebuilder, remodeler, contractor, in Decatur, Georgia, has been awarded a 2014 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Struby Construction was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Struby Construction achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“We were extremely happy with Struby Construction, the way they communicated about the renovation, everybody that worked on our house, and the final result. Already our neighbors are asking who did our extension, and we're happy to recommend Neil Struby and his team. ”
For more on the 2014 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Struby Construction
Struby Construction is a Decatur based home remodeling company, helping home owners achieve their dreams by building a future and restoring the past. Their number one goal is to make clients feel completely confident and delivering value – excellent craftsmanship, timeliness, fair prices. Struby Construction consistently provides that value, by combining deep expertise in engineering with a time-tested approach to project management.
About GuildQuality
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.